Guest policies &
guidelines.
Everything you need to know for a seamless arrival, stay, and departure.
Important information.
We ensure our guest expectations are clear so you can relax with complete peace of mind.
Arrival & Departure Schedule
Subject to room availability upon arrival. Guaranteed early check-in before 10:00 AM incurs 50% half-day charge.
Complimentary up to 12:00 PM upon request. Late check-out between 12:00 PM - 06:00 PM incurs 50% charge.
Primary guest must be at least 18 years old to check in.
Cancellation & Refund Policy
Free cancellation up to 48 hours prior to check-in. Cancellations within 48 hours will receive a 50% refund. Cancellations on check-in day or no-shows are non-refundable.
Identity Verification & Security
Government-issued photo ID (Passport, Aadhaar Card, Driving License, or Voter ID) is mandatory for all adult guests during check-in.
House Rules & Quiet Hours
No smoking in indoor suites. Quiet hours observed between 10:00 PM - 07:00 AM. Pets permitted only in designated Villa accommodations.
General Terms & Conditions
Valid government-issued photo ID required at check-in. Pets are not allowed. Early check-in and late checkout are subject to availability.
We're here to
assist you.
Our concierge team is available to assist with special requests, transfers, and questions.